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    Please proceed with our quick survey, where 1 means totally disagree and 10 fully agree.
    Your cooperation will allow us to serve you better next time.

    Technician

    Did the technician arrive on the scheduled time frame?

    Would you like to clarify what was wrong?


    Was the technician dressed in a clean and neat uniform?

    Would you like to clarify what was wrong?


    Was the technician polite and friendly?

    Would you like to clarify what was wrong?


    Was communication with the technician clear and easy to understand?

    Would you like to clarify what was wrong?


    Did the technician explain the estimate and offer any alternative solutions, if applicable?

    Would you like to clarify what was wrong?


    Was your repair successfully completed on the first appointment?

    Would you like to clarify what was wrong?


    Were the parts delivered quickly, and was the repair completed within the timeframe promised by the technician?

    Would you like to clarify what was wrong?


    Did the technician offer any additional maintenance or services that could benefit your appliance?

    Would you like to clarify what was wrong?


    Did the technician leave you the company’s magnet business card?

    Would you like to clarify what was wrong?


    Did the technician ask to leave him a review?

    Would you like to clarify what was wrong?


    Would you hire this technician again or recommend him to a friend?

    Would you like to clarify what was wrong?



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