Please complete all sections. Your feedback helps us improve our service.
1. Did the technician park correctly?
2. Was the technician wearing a company-branded t-shirt and looking neat?
3. Was the technician polite and respectful?
4. Which appliance was serviced?
6. How long did the diagnosis take?
7. Was the technician able to provide an estimate right away after the diagnostic?
8. Was the technician able to complete the repair on the same visit?
9. Did the technician have professional tools?
10. Did the technician clean up the work area?
11. Did the technician offer any discounts?
12. Did the technician offer their personal phone number?
13. Did the technician leave a company business card?
14. Did the technician ask for a review?
15. Did the technician suggest doing the repair outside the company?
16. Did the technician mention cash payment or payment outside the invoice?
17. Did the technician try to schedule future work privately?
18. How would you prefer to receive payment?
19. Overall rating of the visit
